Hi!

Welcome to the Singapore Management University, School of Information Systems (SIS) MSDN Academic Alliance information site!

SIS is a subscribing member of the MSDN AA programme (also known as the Microsoft e-Academy programme), and all currently matriculated SIS students enjoy the usage of a wide range of Microsoft development tools under restricted licensing conditions. Do take note that students from other schools at SMU are not eligible for these benefits.

We have categorized the common queries about this programme under the following headings. Please ensure that you have tried to find your answers here before contacting your MSDN AA administrator for assistance or technical support.

Best wishes,

Your friendly MSDN AA administrators

 

FAQ

Getting Started

1.       What is the MSDN AA programme all about?

2.       Why aren’t the other schools in SMU members of the MSDN AA programme?

Understanding the Licensing Terms

3.       What can I do with the software which I get under this programme?

4.       What are the terms of the MSDN AA End User Licensing Agreement (EULA)?

5.       Can I share the software with someone else?

6.       Do I have to uninstall the MSDN AA software after I graduate from SIS?

7.       Can I use MSDN AA software for my Final Year Project (IS480)?

Getting the Software

8.       How can I get the MSDN AA software?

9.       How do I download software from the MSDN AA web site?

10.   Do I need to be on the SMU intranet (or VPNed in) to download software from the MSDN AA web site?

11.   Why is there a security certificate problem with the MSDN AA web site?

12.   I cannot find Microsoft Office in the list of software to download… where is it?

13.   Why is the downloading taking so long?

Using the Software

14.   I have downloaded an ISO or IMG file; so how do I use it?

15. My ISO image extracts to a single README.TXT file! Why is this so?

16.   How do I find my product registration key which is required for installation?

17.  When I entered my product registration key, a message appeared to tell me that the serial number has been rendered invalid because it has been used too many times. How do I solve this problem?

18.  I need technical support! Who should I contact? 

 

 

 

1

What is the MSDN AA programme all about?

 

The Microsoft Developer Network (MSDN) programme is a subscription programme which allows subscribing software companies to use a wide range of Microsoft software – including beta and release candidate versions – for developmental purposes. Microsoft has extended the MSDN programme to universities and educational institutions, and has called it MSDN Academic Alliance (MSDN AA), or just Microsoft e-Academy.

 

The official MSDN AA home page maintained by Microsoft is here.  More information such as which institutions are eligible to be subscribing members etc can be found there.

 

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2

Why aren’t the other schools in SMU members of the MSDN AA programme?

 

The MSDN AA programme is targeted at (and is relevant only for) schools offering STEMD (Science, Technology, Engineering, Mathematics and Design) courses.

 

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3

What can I do with the software which I get under this programme?

 

For details, please refer to the MSDN AA EULA (see What are the terms of the MSDN AA End User Licensing  Agreement (EULA)?). The EULA governs the usage of all software which students get under the MSDN AA programme, and must be strictly adhered to.

 

In essence, SIS students are not allowed to use MSDN AA software for commercial purposes or to set up or administer a “live” IT system.

 

For example, you cannot use MSDN AA software to develop an application for sale, or for other forms of remuneration. If you are employed by a company to do development work, you are NOT allowed to use MSDN AA software for such purposes; the company employing you must purchase their own Microsoft software licenses. (It does not matter if the company is a charity or non-profit organization.)

 

In the event that an academic project created using MSDN AA tools has become so successful that there are plans to commercialize it, a separate commercial license for the relevant tools has to be purchased by the student or sponsor before proceeding.

 

Remember that MSDN AA software is to be used only for academic purposes (i.e. as part of your coursework in the university, research, academic projects).

 

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4

What are the terms of the MSDN AA End User Licensing  Agreement (EULA)?

 

Everything’s here. You are strongly encouraged to take a look at the licensing terms. By obtaining a copy of the MSDN AA software and using it, you have agreed to these terms.

 

Do take note that students are personally liable for any violation of the EULA.

 

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5

Can I share the software with someone else?

 

Obviously not. The product license key issued to you is clearly non-transferable as well. You are responsible for the confidentiality of the key issued to you. Please do not share the software or license key with anyone else.

 

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6

Do I have to uninstall the MSDN AA software after I graduate from SIS?

No. This license is non-transferable but perpetual. You don’t have to uninstall the tools on your personal laptops after completing your course at SIS, but the stipulation of “academic use only” remains.

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7

Can I use MSDN AA software for my IS Application Project (IS480)?

 

We have cleared up the ambiguity with Microsoft as to whether usage of software for your IS Application Project (a.k.a. your Final Year Project) can be considered “academic” or “commercial” as defined in the EULA: your IS480 project (IS Application Project) is officially considered a STEMD instructional course as defined under the MSDN AA EULA. Hence IS480 students are allowed to use MSDN AA software for the DEVELOPMENTAL and TESTING phrases of your IS480 project. If your sponsor company/organization wants to host the application (developed using MSDN AA tools) for live production, your sponsor must purchase the relevant Microsoft licenses for production purposes.

 

(Suggestion: if you need only Visual Studio.NET IDE and SQL Server for your IS480, and you do not need advanced features beyond those offered by the Express Edition, you should download and use Visual Studio.NET Express instead of the Professional Edition. VS.NET and SQL Server Express are free for commercial usage; there is no licensing restrictions for applications built using Visual Studio Express Editions. See here for the official VS.NET Express web site and here for their excellent FAQ.)

 

Please direct all other enquiries concerning is480 to the FYP course coordinator. More information about the IS480 course can be found here.

 

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8

How can I get the MSDN AA software?

 

There are 3 ways you can get a copy of the MSDN AA software:

 

1.       Visio Professional 2007

2.       Project Professional 2007

3.       Visio Professional 2010

4.       Project Professional 2010

 

 

  • A selection of the MSDN AA software is available at the SIS software repository. See here for the list of software put up there.

 

 

For most of the MSDN AA software, you need to obtain your personal product license key (which will be required during installation). See How do I find my product registration key which is required for installation?.

 

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9

How do I download software from the MSDN AA web site?

 

Please follow the instructions below:

Step 1. Click here to visit the MSDN AA web site.

Step 2. If your browser warns about a security certificate issue, see Why is there an security certificate problem with the MSDN AA web site?.

Step 3. Click "Click to Login to E-Academy". If you are already logged into the SMU network, you will be authenticated automatically. Otherwise, you will be asked for your SMU user ID and password. Your user ID will be your student/staff ID (e.g. smustu\peter.pan.2009, or smustf\peter.pan).http://blue.smu.edu.sg/software/faq/E-Academy/images/login.jpg

Step 4. Click the To order new software link:
http://blue.smu.edu.sg/software/faq/E-Academy/images/softwareLink.jpg

Step 5. Select the software you want to download from the drop-down list and click Go.
http://blue.smu.edu.sg/software/faq/E-Academy/images/selectSoftware.jpg

Step 6. Click Add To Cart: http://blue.smu.edu.sg/software/faq/E-Academy/images/addToCart.jpg

Step 7. Read the terms and conditions, then check the I Agree checkbox to agree with the terms and conditions. Remember that you have agreed to abide by the licensing agreement by checking this box.

Step 8. Click Check Out.

Step 9. When prompted for your name and email address, enter them and click Next:

Step 10. Click the Download link.
http://blue.smu.edu.sg/software/faq/E-Academy/images/clickDownload.jpg

Step 11. If a product license key is required for installation, it will be shown on this screen. Note down your product license key and click Download. Your download will begin shortly:
http://blue.smu.edu.sg/software/faq/E-Academy/images/CDKey.jpg

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10

Do I need to be on the SMU intranet (or VPNed in) to download software from the MSDN AA web site?

 

No. You can visit the MSDN AA web site and download software using any Internet-accessible network.

 

Some of you may experience this problem when accessing the MSDN AA web site from OUTSIDE the SMU network using IE:

 

 After clicking on Click to Login to E-Academy in the next screenshot:

 

You fail to be forwarded correctly:

 

If you meet this problem, hit Alt-T in IE to access the Tools menu. Select Internet Options. Switch to the Advanced tab, and uncheck the Enable Windows Integrated Authentication box. Click OK, restart IE and try to visit the web site again:

 

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11

Why is there a security certificate problem with the MSDN AA web site?

 

Our MSDN AA web site uses a self-generated digital certificate (i.e. we did not purchase a digital certificate from the Certifying Authorities). Therefore, your browser will show a warning message that the digital certificate used by this web site is not valid.

Important: before continuing, check that the URL is legitimate (https://codebeamer.smu.edu.sg/...). For IE users, click "Continue to this website (not recommended)" to proceed:

http://blue.smu.edu.sg/software/faq/E-Academy/images/certVerification_IE.jpg

 

For Firefox users, you can add this URL as an exception so that this security certificate error does not appear again when you next visit the same site:

 

Step 1. Click on the Or you can add an exception… link.

http://blue.smu.edu.sg/software/faq/E-Academy/images/certVerification_Firefox.jpg
Step 2. Click Add Exception…
http://blue.smu.edu.sg/software/faq/E-Academy/images/certVerification_Firefox_2.jpg
Step 3. Click Get Certificate. http://blue.smu.edu.sg/software/faq/E-Academy/images/certVerification_Firefox_3.jpg
Step 4. Click Confirm Security Exception.
http://blue.smu.edu.sg/software/faq/E-Academy/images/certVerification_Firefox_4.jpg

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12

I cannot find Microsoft Office in the list of software to download… where is it?

 

Microsoft Office is not available under the MSDN AA programme (several Office-related tools such as OneNote, SharePoint Server, Project and Visio are available though). Nevertheless, SMU has purchased a campus-wide license for all students, staff and faculty for the installation and usage of Microsoft Office 2007.

 

Please visit or contact the SMU Helpdesk to find out how to obtain a licensed copy.

 

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13

Why is the downloading taking so long?

 

The MSDN AA server which doles out software is hosted in the USA, and not in Singapore. The SMU network may be experiencing very heavy traffic during office hours, and downloading huge files like MSDN AA software will take significant time. It is highly recommended to perform the downloading after office hours or from home using your own broadband network.

You can test the downloading speed of the network you are currently connected to using free services such as www.speedtest.net.

Alternatively, you can get the software from the software repository (See How can I get the MSDN AA software?).

 

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14

I have downloaded an ISO or IMG file; so how do I use it?

 

When you download MSDN AA software from the MSDN AA web site, you will be getting either an executable (.exe file), an IMG file, or an ISO file after a successful download. An EXE file is straightforward - you just run it.

 

Some installers (such as VS.NET 2010 Pro) are distributed as IMG files. Simply rename the file extension to ".ISO" and treat it like an ISO file.

 

An ISO file is an image which is meant to be burnt to a CD or DVD (See here for a more comprehensive description).

 

You can either:

  • Burn the ISO file to a CD or DVD. Most burner software such as Nero or Roxio which comes pre-installed on your laptop should be able to recognize ISO files.
  • Alternatively there are several software applications (some of which are free) which enable you to “open” an ISO file to extract the contents to your hard disk without a need to burn them onto a physical CD/DVD. The following software can be used to extract files from an ISO: 7-zip. There are tools which allow you to emulate a DVD/CD drive so that your ISO image can be used as if it is already burned out and inserted into a drive: Daemon Tools Lite.

 

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15

My ISO image extracts to a single README.TXT file! Why is this so?

 

This is a common issue when extractor tools such as 7-zip are used to view the contents of an ISO file.

There are 2 possible reasons for this: the ISO file is corrupted (not properly downloaded etc), in which case you will need to get another copy of the ISO file. Before reaching that conclusion though, try to "open" that ISO file using a virtual drive tool such as Daemon Tools Lite. It is possible that the ISO file works after all.

 

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16

How do I find my product registration key which is required for installation?

 

After downloading any software from the MSDN AA web site, you can obtain your product license key by clicking on the "Download" link displayed after the login page: http://blue.smu.edu.sg/software/faq/E-Academy/images/viewCDKey.jpg

If you have obtained the installer from other sources (e.g. through the student shared folder or software repository), you will still need to “place an order” for that software via the MSDN AA web site in order to see your allocated product license key. Your license key is personal and unique; please do not share it with anyone else.

 

By default, each student is only allocated 1 product license key for each software product. In the event that you need additional keys for the same product, you will have to make a special request by sending an email to the administrator.

 

If your product license key has been invalidated because it has been used too many times, see here.

 

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17

When I entered my product registration key, a message appeared to tell me that the serial number has been rendered invalid because the software has been activated too many times. How do I solve this problem?

 

 

The product license keys issued are meant for 1-time usage (i.e. for the installation of 1 copy of the software on 1 machine). In order to prevent abuse of keys, you will have to activate your software over the Internet after installation. Microsoft keeps track of these keys and how many times they have been used.

 

Keys which have been used repeatedly for multiple installations will be rendered invalid, and you will get an error message which looks like this:

 

You will need to contact Microsoft licensing in order to re-activate your personal key (follow the instructions in the error message. i.e. “click Back and choose the telephone option”). Please contact the administrator if you encounter problems with re-activation.

 

 

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19

I need technical support! Who should I contact?

 

If you suspect that you are not able to visit the MSDN AA web site because of network connectivity issues within SMU, please contact the SMU Helpdesk.

 

The SMU Helpdesk is NOT providing technical support for usage or installation of MSDN AA software. You should ensure that your question has not already been answered here before contacting the MSDN AA administrators.

 

The friendly MSDN AA administrators for SIS are:

·         Mok Heng Ngee (hnmok@smu.edu.sg)

·         Lee Yeow Leong (yllee@smu.edu.sg)

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